Ibet casino takes the privacy of your personal data extremely seriously. This document explains in detail how we collect, use, store, and protect your information as a member of our platform.
Our Commitment: ibet casino is committed to protecting the privacy of every member in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the ibet casino platform, you consent to the collection and use of data as described in this Privacy Policy.
This Privacy Policy is published by ibet Casino ("we", "ibet casino") and applies to all individuals who access or use our platform at ibetcasino.click, including the website, mobile app, and any services we offer to users in Malaysia.
We understand that your personal data is a trust you place in us — one we do not take lightly. Every data-handling decision at ibet casino is made with your security and privacy as the top priority. From the moment you register a new account to every deposit transaction made via Touch 'n Go eWallet or DuitNow, we ensure your data is handled to the highest security standards.
This Privacy Policy explains what data we collect, how it is used, who may receive it, how we protect it, and your rights as the data subject. Please read this document carefully and contact us if anything is unclear.
Ibet casino collects various types of data depending on how you interact with our platform. Generally, the data we collect falls into three main categories:
Note: ibet casino never stores your PIN, full password, or banking security credentials. All payment processing is handled through secure, Malaysia-registered third-party payment gateways.
Your personal data is collected by ibet casino through various channels, either directly from you or automatically when you use our platform:
| Collection Method | Data Type | When It Occurs |
|---|---|---|
| Account registration form | Name, email, phone number, date of birth | When registering a new ibet casino account |
| KYC verification process | MyKad/passport copy, verification selfie | Prior to the first withdrawal or upon request |
| Financial transactions | Bank details, deposit/withdrawal history | When making deposits or withdrawals |
| Gaming activity | Betting history, wins and losses | For the duration of your activity on the platform |
| Cookies & tracking technologies | IP address, browser data, navigation patterns | Every time you visit ibetcasino.click |
| Support communications | Chat content, emails and complaint records | When you contact our support team |
Ibet casino uses your personal data responsibly and only for the following legitimate purposes:
Ibet casino does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, in the course of operating the platform, we may share necessary data with the following parties:
Our Guarantee: All third parties who receive your data are bound by strict data protection agreements and are only permitted to use that data for the agreed purposes. We do not share your data with any entity outside Malaysia without equivalent protections in place.
The security of your data is ibet casino's top priority. We implement multiple layers of technical and organisational protection to ensure your personal data remains safe at all times:
In the Event of a Data Breach: In the event of any security incident affecting your data, ibet casino will notify you and the relevant authorities within the timeframe required by Malaysian law, and take immediate action to mitigate the impact.
Ibet casino does not retain your personal data longer than necessary. Our retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Platform operational requirements |
| Financial transaction records | 7 years after the transaction | Malaysian legal compliance (AMLA) |
| KYC documents | 5 years after account closure | Anti-money laundering legal requirements |
| Support communication records | 3 years | Dispute resolution and service improvement |
| Log and activity data | 12 months | Security and fraud detection |
| Marketing data (with consent) | Until you unsubscribe | Ibet casino promotional communications |
Once the retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be linked back to your identity.
The ibet casino platform uses cookies and similar tracking technologies to enhance your experience and enable certain features to function correctly. The following are the types of cookies we use:
You can control and manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the ibet casino platform. For more information, refer to your web browser's help section.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by ibet casino:
You have the right to request a copy of the personal data we hold about you. Requests can be submitted by email to our privacy team and will be processed within 21 business days.
If you find that any personal data we hold is inaccurate or outdated, you have the right to request an immediate correction through your account settings or by contacting the ibet casino support team.
Under certain circumstances, you have the right to request the deletion of your personal data. Please note that some data may need to be retained to fulfil Malaysian legal obligations even after a deletion request has been made.
You may withdraw your marketing consent at any time by clicking the "unsubscribe" link in any ibet casino marketing email or by contacting our support team.
If you believe that ibet casino has violated your privacy rights, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or contact us directly for internal resolution.
The ibet casino platform is exclusively for individuals aged 18 years and above only. We do not intentionally collect, store or process any personal data from individuals under the age of 18.
Should we discover or be informed that we have collected data from a minor without proper verification, we will take immediate action to delete that data and close the account in question. Parents or guardians who become aware that their child has registered with ibet casino are encouraged to contact us promptly via our official email.
Ibet casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new Malaysian legal requirements, or platform service improvements. Any material amendments will:
Your continued use of the ibet casino platform after any amendment takes effect will be considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by ibet casino, please contact us through the following channels:
ibet Casino Data Protection Officer
Email: privacy@ibetcasino.click
General Support: support@ibetcasino.click
Live Chat: Available 24/7 at ibetcasino.click
We are committed to responding to all privacy-related enquiries within 5 business days.
We don't just comply with the law — we go beyond the minimum standards to ensure every ibet casino member's personal data is fully protected.
All data transmitted between your device and ibet casino's servers is encrypted using 256-bit SSL — the same level of encryption used by Malaysia's major banks, including Maybank and CIMB.
Ibet casino has never and will never sell member personal data to advertisers or third-party companies. Your data is used solely for platform operations and service improvement purposes.
The ibet casino Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). We continuously update our data practices to align with the latest legal requirements.
Access to ibet casino members' personal data is restricted solely to staff who genuinely require it. All access is logged, monitored, and regularly audited to prevent any internal misuse.
Through your ibet casino account settings, you can manage marketing communication preferences, update personal information, and request data deletion — all without going through a complicated process.
The ibet casino support team is available at all times to assist with any privacy or data security enquiries via Live Chat or email — in Bahasa Melayu for your convenience.
You now have a clear picture of how ibet casino safeguards your privacy. Register a free account today and enjoy over 1,200 slots, Live Casino, e-sports and Sports Betting games in a safe and secure environment.
Gaming involves financial risk. For individuals aged 18 and above only. Please play responsibly.